Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution procedure.
Our high quality services are continually being further developed by our committed and experienced staff.
All service areas are regulated by SOPs (Standard Operating Procedures) and are subject to continuous monitoring and annual audits. Our quality management system has been certified by TÜV Austria since July 2010 according to the quality standard EN ISO 9001:2015.
By the conduct of annual surveillance audits and re-certification audits (every three years) by TÜV Austria the quality of our QM-system is continuously being evaluated and confirmed by extending or re- issueing our certificate.
Continuous IT support, regular updates and a daily electronic data backup allow professional and secure data processing.
We will be pleased to grant you insight into the basis of this certification - the quality management manual of CW-Research & Management GmbH.